Student Refunds

• General Information
• Census Date
• Refunds via Direct Deposit (eRefund)
• Refunds for Dropping/Withdrawing from a Course
• eRefunds FAQ's
• Creating an eRefund Profile

General Information

A refund may occur if there is a credit balance in a student account as a result of financial aid residual, overpayment of an account, or dropping/withdrawing from a class within a refund period.  The Business Office disburses credit balances in student accounts routinely. Refunds are processed twice a week (Tuesday and Thursday) for credit balances $20 or greater.

Refunds are prepared in 2 possible ways: direct deposit by ACH to a checking or savings account as established by the student through MoneyConnect in Jaguar Connect (preferred method) or a printed check that is mailed to address in Banner student system (if direct deposit is not established).  eRefunds will enable students to benefit from faster delivery of their refunds.

For credit balances less than $20 students may receive a cash refund through the Business Office.

Census Date

The census date is the deadline by which all enrollment and payment arrangements must be finalized.  If students do not officially withdraw by the census date, they may remain liable to pay for the enrolled courses, even if they are not attending.

Direct Deposit eRefunds

Students may establish direct deposit for any refunds processed on their student account, except when a financial hold exists on the student's account (i.e. State Holds). A financial hold will generate a refund in the form of a physical check that will be mailed to the permanent address on file; pending verification, which may delay the check for an additional 5-7 days.

For the fastest possible service, we highly recommend, the student enroll in direct deposit by ACH to a checking or savings account as established by the student through MoneyConnect in Jaguar Connect.

Refunds for Dropping/Withdrawing from a Course

Students officially withdrawing (dropping all courses) during a Fall or Spring semester or a summer term of 10 weeks or longer will receive a refund of tuition, mandatory fees and laboratory fees based on the date of official withdrawal and the applicable percentage:

• Prior to the first class day - 100%
• During class days (1-5) - 80%
• During class days (6-10) - 70%
• During class days (11-15) - 50%
• During class days (16-20) - 25%
• After the 20th class day - None

Students officially withdrawing (dropping) all courses during a summer session will receive a refund of tuition, mandatory fees, and laboratory fees based on the date of official withdrawal and the applicable percentage:

Withdrawal for session of five weeks or less:

• 1st class day- 80%
• 2nd class day- 50%
• After 2nd class day- None

The "first class day" is determined by the beginning of a semester.  The "first class day" is not defined by individual courses.  Please refer to the academic calendar for the first class day date.

For more information regarding return of Financial Aid please click here.

eRefund FAQ

I signed up for electronic refunds this quarter/semester. Do I have to sign up again next term?
No, your account for direct deposit remains in effect as long as you are in school. Just remember that if your checking or savings account information changes, you MUST enroll for direct deposit again.

What if my account is with an out-of-state bank?
Refunds can to any financial institution within the United States.

Will you ever go into my checking account for any reason other than to make a deposit?
In the event that refunds are disbursed to you in error by direct deposit, the University reserves the right to debit your account for the amount of overpayment. Otherwise, the Business Office will not use the information contained on the Direct Deposit Authorization form for any purpose other than direct deposit transactions.

What happens if my bank account information is invalid (ie, closed account, incorrect account number, etc.)?
The Business Office receives a notification of any accounts that are invalid. Until valid/updated bank account information is received by the business office, printed refund checks will be mailed to billing address to the billing address on file.

Create a Refund Profile

1. Go to Jaguar Connect
2. Log into Jaguar Connect
3. Then log into MoneyConnect
4. Under quick View select the “Create Refund Profile” tab
5. Select “Payment Profile”
6. Under “Add a Payment Method” select Electronic Check
7. Enter in all Bank Account Information (make sure to select the box at the bottom before saving)
8. Verify all Information is correct and click Continue
9. Agree to Terms and Submit
10. When finished log out and close browser

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